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Wir sind für Sie da… Alles rund ums Thema Corona finden Sie hier

Your questions about Covid19

Do you have any questions regarding the current situation at our hotel? Here you will find frequently asked questions

Questions about the reservation during Covid19

You already have a reservation or would like to make one?

Is the hotel open?

We open our hotel from Monday, 1st of March 2021 for business travellers. Temporarily we are open from Monday to Friday.

Is there a mask requirement ?

In the house: Masks are mandatory for all employees and guests in accordance with the regulations in the respective federal state.

In Bielefeld: Masks are only required in certain public places, as for example the whole main station and all stores and public markets.

Do employees have a glove requirement?

Our staff always wear gloves during room cleaning and food preparation.

How does the hotel take care of disinfection?

Disinfectant dispensers are located at the entrances and exits of the hotel. You will also find them on every floor of the hotel.
Handrails, door handles, elevator buttons and surfaces at the reception are regularly disinfected. Our employees are required to wash and disinfect their hands regularly.

How can I be protected when I check in at the reception?

There are plexiglass panes at the reception. Furthermore, we would like to ask you to pay cashless by debit or credit card. Pens and key cards are being disinfected before we hand them over to you. In order to maintain sufficient distance, distance markers are located on the ground.

How is further guest contact avoided?

We ask our guests to use the elevators individually or with family members or room partners. Furthermore, a mask must be worn on the given seating possibilities, when you cannot keep the social distance.

How will your room be cleaned?

For reasons of hygiene, we do not clean the room during your stay; towels and everything else are available on request at the reception.

Is breakfast served ?

We again offer a breakfast buffet with special safety and hygiene measures.

Is the fitness area open?

With prior registration, you are welcome to use our gym from 6h-23h. At the same time, a maximum of one person or 2 persons from a shared household may use the room.

Are the restaurant and bar still open?

Our restaurant/ our bar is open from Monday to Saturday from 18:00 to 21:00 with a small menu.

Am I currently allowed to travel to Bielefeld ?

Travel that cannot be declared as a business trip is currently prohibited.

How do I book a room ?

View our room and price offers. These can be found under the menu item Rooms as well as offers . This allows you to book directly via our website. Otherwise, please call us on +49 (0) 521 52 820 or send us an email at info@bielefelder-hof. de

What happens if a trip has to be cancelled due to Corona?

We mainly offer flexible rates, which can be cancelled up to 18 o’clock on the day of arrival. If it is an ‘early booking rate’ that has already been paid, it can no longer be cancelled. Then please feel free to contact us.

Is it possible to have breakfast and to visit the restaurant?

From now on, we offer you a breakfast menu. We neither are able to offer food and drinks in our restaurant and bar. But there is a kiosk sale with a small selection of snacks, soft drinks, wine and beer at the reception.

General hotel information

Would you like to receive more detailed, important information about our house? Take a look at our answers below

Restaurant and the hotel bar

We would be happy to welcome you to our restaurant. We clarify initial questions.

Whats the Check-In and Check-Out time?

Check-in is possible from 3 pm on the day of arrival. As our reception is staffed 24 hours, you can check in at any time. Check-out time is 11 a. m. on the day of departure. Should you require a later check-out, it is offered at an extra cost.

What parking facilities are available?

Feel free to use our underground car park for 15€/night as an overnight guest. For our guests who attend a meeting in the house, we charge 5€/night. Unfortunately, we are unable to make a reservation for the parking due to the small capacity. Alternatively, you can opt for the `Stadthalle` car park for 10€/24 hours or the train station car park for 8€/12 hours.

Do you have parking spaces for electric vehicles?

There are two public charging stations directly in front of the hotel; the `Stadthalle` car parking, located directly next to the hotel, also has several charging stations.

Can bicycles be stored with you?

We offer you a small free parking space in our underground car park. Should there be several bikes one car parking space can be rented and will be charged with 15€/ parking space and night. Please do not hesitate to contact us here for further questions.

What breakfast times and prices are available at the hotel?

We offer an exclusive and rich themed breakfast buffet daily from 6:30 am.
Mondays to Fridays until 10:30 am and on weekends and holidays until 12:00 am. For this we charge 21€/person for hotel guests, 23€/person for external, non-overnight guests.

Note: Due to the Corona Pandemic our offer, price and time may vary. Please check the breakfast page for more detailed information. These are updated constantly.

Are dogs welcome in your house?

You are welcome to bring your dog with you during your stay at the hotel. For this we charge 10€/night. A dog basket is available for you in the room. They are also welcome in the catering business as long as the hotel’s routine is not disturbed.

Is there a wellness and fitness area?

For our guests there is an exclusive gym with state-of-the-art equipment, a large wellness and sauna area can be found in the public adventure pool “Ishara” directly opposite, behind the main railway station, approx. 100m away from the hotel.

How far is it from the train station and airport?

The nearest train station is the one in Bielefeld. It is located directly opposite the hotel. The nearest airports are Paderborn-Lippstadt (60km) and Hannover (120km).

Are there any shops nearby?

Only a few walking minutes from our hotel you find the pedestrian zone of the new town.
Supermarkets, drugstores as well as typical clothing stores can be found here. Follow the New Town, you will come to the Old Town. Numerous boutiques as well as restaurant and bars can be explored there. The old town is at approx. 15 minutes walking distance.

Are there cycling and hiking trails in Bielefeld?

Bielefeld does indeed have good opportunities for cycling and hiking tours due to the
Teutoburg Forest and the linked hiking paths. We will be happy to provide you with further information and maps at the reception.

Do you have direct access to "Stadthalle Bielefeld"?

It is possible to use an extra entrance to the Stadthalle. There is a gangway, connecting Hotel and conference hall. For major events, the passageway can be opened.

How do I book a room?

Take a look at our homepage and use our offers and arrangements to book your room individually. You are welcome to book directly here or contact us by phone at 0521-52 820. We will be happy to advise you there.

What equipment do the rooms have?

All our rooms have air conditioning, free Wi-Fi, two small bottles of water, coffee and tea station with kettle, safe and hairdryer. Further amenities can be found in the different categories of the rooms. An additional Tassimo coffee machine is located in the superior rooms, bathrobe + slipper in the junior suites and suites, the latter also have a minibar included and a separate bedroom.

Do you have handicapped accessible rooms?

All our rooms are accessible via elevator. It is also possible to get a wheelchair-accessible room with a special bathrooom. We have only a limited number of these rooms, which we will gladly make available to you in such a case. In order to guarantee a room for your planned stay, we would ask you to contact us by phone.

Do you have smoking rooms?

All our rooms are non-smoking rooms. Unfortunately, we no longer offer smoking rooms. You are welcome to use our smoking terrace facing the inner courtyard, which also invites you to enjoy drinks and snacks.

Is it possible to have an extra bed in the room?

We are happy to offer you an extra bed at an extra charge, depending on the age of the person. Since our rooms can accommodate a maximum of 3 people, we would offer you a connecting room or a suite for 4 or more people in order to guarantee enough space.

Can the windows in the room be opened?

As our hotel does not have a room with a walk-in balcony, the windows in every room can be fully opened. The rooms with a small balcony advance are unfortunately unable to open these extra windows.

Do you offer room service ?

Upon request and staff availability, both breakfast and dinner from the bistro-bar can be brought to the room at an extra cost.
Feel free to contact us!

Your meetings and events

You are planning a conference or event in our house? Here you can find first information

Restaurant and the hotel bar

We would be pleased to welcome you in our restaurant. We’re going to settle some questions.

How many meeting rooms does your hotel have?

Our house has 11 conference rooms. The size ranges from 24-189 sqm for up to 180 people. Our event office will be happy to help you with any questions you may have. If you are planning an event such as a birthday or wedding, please take a look at our Club Room and “Kaminzimmer”. These both are excellent locations for a succesfull and exubernat festivity.

Do your meeting rooms have windows?

All our meeting rooms have windows with sufficient brightness. If this is not desired, curtains can be drawn.

Are your meeting rooms on the ground floor?

All 9 of our 11 meeting rooms can be reached at ground level. The Westfalensaal is accessible via stairs and/or a lift, the Club and Kaminzimmer via stairs and/or a ramp.

Do your meeting rooms have air conditioning and free Wifi?

All our rooms in the house can be air-conditioned. Free Wi-Fi can also be used in every room.

How are your meeting rooms equipped?

Our conference rooms are additionally equipped with a telephone, video projector, variable seating arrangements, LAN connection, flipchart and a screen.

What conference packages do you offer?

Under the item Meetings on our website you can see our packages. We differentiate in 3 different packages between 56€ and 89€ per person.

What packages are there for an event?

We can offer you a suitable flat rate for your event by arrangement. With pleasure also alternatively buffet or menu completely after your conceptions.

What are your opening hours?

Our restaurant is open daily from 6-10p.m. The hotel bar is open daily from 11:00 to 01:00p.m. and on Sundays until 23:00p.m. Please note the current situation during the coronal pandemic. We keep you informed about new changes.

What kind of food can I get from you?

Our restaurant is known for its regional and exclusive cuisine. Here you can choose between different menus and individual dishes. In our hotel bar we offer you a classic selection of salads, soups, pasta, burgers and much more.

Do I have to reserve a table?

In the restaurant we ask for a reservation, since this offers only limited space. You do not have to make a reservation at the hotel bar.

Can I visit you as an out-of-town guest?

We are always happy to welcome guests who find their way to us beyond the hotel. Also here we ask for a reservation in the restaurant.